The information stand in Melbourne, with a blurred tram in the background.

Melbourne Visitor Booth

Located in the Bourke Street Mall, the Melbourne Visitor Booth is your go-to spot for maps, insider tips, and recommendations on shopping, attractions, and events.

The friendly volunteers are here to help you make the most of your time in Melbourne, whether you are looking for the best places to eat, shop or explore.

The Visitor Booth offers local knowledge and personal insights about Melbourne, advice on things to do and customised itineraries, how to get around and public transport information, free walking maps of the city’s street art, laneways and arcades, guides, brochures and maps, locally sourced products and gifts, and buy and top up myki.

Melbourne Visitor Booth is on Wurundjeri Woi-wurrung Country.

Day	Times
Monday	10am - 5pm
Tuesday	10am - 5pm
Wednesday	10am - 5pm
Thursday	10am - 5pm
Friday	10am - 5pm
Saturday	10am - 5pm
Sunday	10am - 5pm

All accessibility information is self-reported by the listing owner. It has not been verified by the City of Melbourne.

Accessibility

The hub is located on street level. View our accessibility guides below:

ATIC Accessibility

Additional Information

The Melbourne Visitor Booth now has a representative from Experience Oz available to help visitors book tickets to attractions, experiences, tours and more. This new service is open Thursday to Monday, from 11am to 2pm.