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The information stand in Melbourne, with a blurred tram in the background.

Melbourne Visitor Booth

  • Landmark
  • Attractions
Accredited visitor information centre logo

Located in the Bourke Street Mall, the Melbourne Visitor Booth is your go-to spot for maps, insider tips, and recommendations on shopping, attractions, and events.

The friendly volunteers are here to help you make the most of your time in Melbourne, whether you are looking for the best places to eat, shop or explore.

The Visitor Booth offers local knowledge and personal insights about Melbourne, advice on things to do and customised itineraries, how to get around and public transport information, free walking maps of the city’s street art, laneways and arcades, guides, brochures and maps, locally sourced products and gifts, and buy and top up myki.

Melbourne Visitor Booth is on Wurundjeri Woi-wurrung Country.

Hours

Day Times
Monday
  • 10am - 5pm 10am - 5pm
Tuesday
  • 10am - 5pm 10am - 5pm
Wednesday
  • 10am - 5pm 10am - 5pm
Thursday
  • 10am - 5pm 10am - 5pm
Friday
  • 10am - 5pm 10am - 5pm
Saturday
  • 10am - 5pm 10am - 5pm
Sunday
  • 10am - 5pm 10am - 5pm

Location

Melbourne Visitor Booth
Bourke Street Mall
Melbourne 3000

Open in maps location for Melbourne Visitor Booth

Contact details

  • telephone number: 03 9658 9658
  • email address: visitor@melbourne.vic.gov.au

Accessibility

  • Companion card accepted
  • Mobility access
  • Service animals

All accessibility information is self-reported by the listing owner. It has not been verified by the City of Melbourne.

Accessibility

The hub is located on street level. View our accessibility guides below:

  • ATIC Accessibility

Additional Information

The Melbourne Visitor Booth now has a representative from Experience Oz available to help visitors book tickets to attractions, experiences, tours and more. This new service is now open seven days a week, from 11am to 3pm.

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Australian Aboriginal Flag Torres Strait Islander Flag

The City of Melbourne respectfully acknowledges the Traditional Owners of the land we govern, the Wurundjeri Woi-wurrung and Bunurong / Boon Wurrung peoples of the Kulin and pays respect to their Elders past and present. We acknowledge and honour the unbroken spiritual, cultural and political connection they have maintained to this unique place for more than 2000 generations.

We accept the invitation in the Uluru Statement from the Heart and are committed to walking together to build a better future. For more information, visit Aboriginal Melbourne.

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