Web accessibility
The City of Melbourne has tried to make this website as accessible to as many people as possible. We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. This website aims to meet Level AA of the Web Content Accessibility Guidelines (WCAG) 2.1, with the exceptions noted below.
Known accessibility issues
Some content on this website is shown in Portable Document Format (PDF), including visitor maps and walking tour guides. Where PDF is used, we have provided an HTML equivalent where possible.
Supported Web Browsers
We endeavour to build our digital channels to work on the latest stable versions of browsers such as Chrome, Firefox, Safari and Edge.
Plugins, ad blockers and individual operating systems can have an effect on the performance of our pages and how content is displayed.
We recommend checking and updating your browser to the latest and most secure version to ensure the most optimal and accessible experience.
Request an alternative format
If you need help accessing information on our website or require information in an alternative format, please contact our customer service team on 03 9658 9658 or contact us. There is also a link to contact us at the bottom of each page.
Last updated April 2023
Discover more
Accessible and inclusive Melbourne
Find the best inclusive, accessible and wheelchair-friendly venues and activities in Melbourne.
The best accessible restaurants in Melbourne
Wheelchair-friendly restaurants with easy entry, open spaces, and accessible toilets.
Melbourne's accessible and wheelchair-friendly attractions
These local attractions are accessible for everyone to experience.
The best accessible hotels in Melbourne
These modern and unique hotels have accessible guest rooms and are inclusive to all.