Be safe, be smart and follow safety advice from the Victorian Government.
Keep an eye out for our City Ambassadors in their distinctive red uniforms and get personal assistance with directions, public transport enquiries, events and more.
Ambassadors are friendly and equipped with extensive local knowledge that they are eager to share. Find them in locations across the city and on the ground at popular events and destinations. You’re never too far away from helpful, local advice.
Where to find City Ambassadors
- Corner of Swanston Street and Flinders Street
- Corner of Swanston Street and Bourke Street
- Outside Hamer Hall on St Kilda Road
- Federation Square, beside tram stop 13
- Queen Victoria Market (on market open days)
Currently not operating
Our visitor centres
Melbourne Visitor Hub
Stop by the Town Hall for information and help on planning your time in Melbourne.
Melbourne Visitor Booth
Booth in the Bourke Street Mall with information on shopping, attractions and events.
Queen Victoria Market Visitor Hub
Trusted local advice on how to explore the market and beyond.
Sign up to What's On weekly
Victorian Wooden Boat Centre
Learn and practice contemporary boat building skills.
A temporary space for creative practices encompassing art, performance and design.
Experience Greek culture and cuisine in Melbourne's buzzing Greek Precinct on Lonsdale Street.