Due to current restrictions in Melbourne, events and businesses may be impacted. Please check before attending and follow advice from the Victorian Government.
Visitor centres
Visitor Services reopen
Following from the Victorian Government’s latest announcement, our visitor hubs are now open.
Ensure to check each hub’s business hours and plan your visit. Need more information? Book in a 20 minute chat with one of our tourism staff to help you plan your next visit to the city.
Visitor centre locations
Melbourne Visitor Booth
Booth in the Bourke Street Mall with information on shopping, attractions and events.
Melbourne Visitor Hub
Stop by Town Hall for information and help planning your time in Melbourne and Regional Victoria.
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Fitzroy Gardens Visitor Centre
Stop by for free information on the heritage-listed gardens and surrounding attractions.
Queen Victoria Market Visitor Hub
Trusted local advice on how to explore the market and beyond.
City Ambassadors
Our roving ambassadors in their distinctive red uniforms provide assistance throughout Melbourne.
Cruise ship arrivals
When arriving by ship, local experts are on hand to help you make the most of your visit.
Melbourne Greeter Service
This service has been suspended until further notice, due to coronavirus.
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Discover more
Attractions and sights
Explore Melbourne's attractions, from laneways and street art to lush parks and grand galleries.
Major events
From the Australian Open to the Melbourne Cup, major events take centre stage throughout the year.
Walks and itineraries
These self-guided walks and itineraries will help you discover Melbourne's best sights.