Be safe, be smart and follow safety advice from the Victorian Government.
Get advice and recommendations from friendly staff at one of the four visitor centres located throughout the city.
You can also call us during business hours (Monday to Friday 9am to 5pm) on (03) 9658 9658, or on weekends from 9am to 5pm on (03) 9658 9942 or (03) 9658 9514.
Visitor centre locations and hours
Melbourne Visitor Booth
This booth in the Bourke Street Mall provides information on shopping, attractions and events.
Melbourne Visitor Hub
The Melbourne Visitor Hub at Town Hall is where to find information and help on planning your time in Melbourne.
Fitzroy Gardens Visitor Centre
The Fitzroy Gardens Visitor Centre provides information on the heritage-listed gardens and surrounding attractions.
Queen Victoria Market Visitor Hub
The Queen Victoria Market Visitor Hub offers trusted local advice on how to explore the market and beyond.
Currently not operational - our roving ambassadors in their distinctive red uniforms provide assistance throughout Melbourne.
Cruise ship arrivals
Melbourne Greeter Service
Sign up to What's On weekly
Attractions and sights
Explore Melbourne's attractions, from laneways and street art to lush parks and grand galleries.
From the Australian Open to the Melbourne Cup, major events take centre stage throughout the year.