Visitor centres - What's On Melbourne

Get personalised recommendations and help planning your visit to Melbourne. Our friendly volunteers are here to assist and share their extensive local knowledge. Stop by one of our visitor centres or look for one of our city ambassadors for advice on things to do, places to eat, or the best attractions to visit.

For opening hours, click on each service below.

Email visitor@melbourne.vic.gov.au for tourism enquiries.

Melbourne visitor services locations

Open throughout Easter including Good Friday.

Two people in a local handicrafts store, one in a red uniform showing the other some products.

Melbourne Visitor Hub

Located in the centre of the city, the Melbourne Visitor Hub can provide helpful advice and tips.

The information stand in Melbourne, with a blurred tram in the background.

Melbourne Visitor Booth

The Melbourne Visitor Booth is your go-to spot for maps, tips, and recommendations.

Tourist information centre, with a person in a red uniform talking to a visitor.

Fitzroy Gardens Visitor Centre

This visitor centre is your first stop to explore the beautiful surrounds and Cooks' Cottage.

City Ambassadors

Get personal assistance from volunteers located around Swanston St and Federation Square.

City Ambassadors at Queen Victoria Market

You can also get assistance from volunteers located around Queen Victoria Market.

Discover more

Attractions and sights

Explore Melbourne's attractions, from laneways and street art to lush parks and grand galleries.

Getting around

Melbourne is easy to explore by bike, tram, bus, train or taxi.

Major events

From the Australian Open to the Melbourne Cup, major events take centre stage throughout the year.

Walks and itineraries

These self-guided walks and itineraries will help you discover Melbourne's best sights.