Get advice and recommendations from friendly staff at one of the four visitor centres located throughout the city, or book a virtual consultation if you're not in Melbourne.

Got questions? Contact us at visitor@melbourne.vic.gov.au or on Facebook or Instagram.

Visitor centre locations

A visitor services team member providing assistance to a member of the public.

Melbourne Visitor Booth

Booth in the Bourke Street Mall with information on shopping, attractions and events.​​​​​​​​​​​​​

Melbourne Visitor Hub

Stop by the Town Hall for information and help on planning your time in Melbourne.​​​​​​​​​​​​​

Fitzroy Gardens Visitor Centre

Stop by for free information on the heritage-listed gardens and surrounding attractions.

Queen Victoria Market Visitor Hub

Trusted local advice on how to explore the market and beyond.

City Ambassadors

Our roving ambassadors in their distinctive red uniforms provide assistance throughout Melbourne.

Cruise ship arrivals

When arriving by ship, local experts are on hand to help you make the most of your visit.

Melbourne Greeter Service

This service has been suspended until further notice, due to coronavirus.

Discover more

Attractions and sights

Explore Melbourne's attractions, from laneways and street art to lush parks and grand galleries.

Getting around

Melbourne is easy to explore by bike, tram, bus, train or taxi.​​​​​​​​​​​​​

Major events

From the Australian Open to the Melbourne Cup, major events take centre stage throughout the year.

Walks and itineraries

These walks and itineraries will help you discover Melbourne's best sights and attractions.