Get advice and recommendations from friendly staff at one of the four visitor centres located throughout the city.

Got questions? Contact us at visitor@melbourne.vic.gov.au or on Facebook or Instagram.

You can also call us during business hours (Monday to Friday 9am to 5pm) on (03) 9658 9658, or on weekends from 9am to 5pm on (03) 9658 9942 or (03) 9658 9514.

Visitor centre locations and hours

Melbourne Visitor Booth

This booth in the Bourke Street Mall provides information on shopping, attractions and events.​​​​​​​​​​​​​

Melbourne Visitor Hub

The Melbourne Visitor Hub at Town Hall is where to find information and help on planning your time in Melbourne.​​​​​​​​​​​​​

Fitzroy Gardens Visitor Centre

The Fitzroy Gardens Visitor Centre provides information on the heritage-listed gardens and surrounding attractions.

Queen Victoria Market Visitor Hub

The Queen Victoria Market Visitor Hub offers trusted local advice on how to explore the market and beyond.

City Ambassadors

Currently not operational - our roving ambassadors in their distinctive red uniforms provide assistance throughout Melbourne.

Cruise ship arrivals

When arriving by ship, local experts are on hand to help you make the most of your visit.

Melbourne Greeter Service

Discover what locals love about Melbourne with a free walking tour of the city.​​​​​​​​​​​​​​​

Discover more

Attractions and sights

Explore Melbourne's attractions, from laneways and street art to lush parks and grand galleries.

Getting around

Melbourne is easy to explore by bike, tram, bus, train or taxi.​​​​​​​​​​​​​

Major events

From the Australian Open to the Melbourne Cup, major events take centre stage throughout the year.

Walks and itineraries

These walks and itineraries will help you discover Melbourne's best sights and attractions.