Our visitor hubs are now open. For opening hours, click on each service below.

Visitor centre locations

A visitor services team member providing assistance to a person at the Melbourne Visitor Booth.

Melbourne Visitor Booth

Booth in the Bourke Street Mall with information on shopping, attractions and events.​​​​​​​​​​​​​
A Melbourne City Ambassador standing in front of Town Hall.

Melbourne Visitor Hub

Stop by Town Hall for information and help planning your time in Melbourne and Regional Victoria.
A Melbourne tourism volunteer showing a visitor a map at Fitzroy Gardens Visitor Centre.

Fitzroy Gardens Visitor Centre

Stop by for free information on the heritage-listed gardens and surrounding attractions.
A Melbourne City Ambassador giving directions to a visitor at Queen Victoria Market.

Queen Victoria Market Visitor Hub

Trusted local advice on how to explore the market and beyond.
A Melbourne City Ambassador speaking with a visitor.

City Ambassadors

Various locations along Swanston Street and Federation Square.

Melbourne City Ambassador showing a map to a visitor off a cruise ship.

Cruise ship arrivals

When arriving by ship, local experts are on hand to help you make the most of your visit.
A Melbourne City Ambassador speaking with a man and a woman.

Melbourne Greeter Service

This service has been suspended until further notice, due to coronavirus.

Discover more

Attractions and sights

Explore Melbourne's attractions, from laneways and street art to lush parks and grand galleries.

Getting around

Melbourne is easy to explore by bike, tram, bus, train or taxi.​​​​​​​​​​​​​

Major events

From the Australian Open to the Melbourne Cup, major events take centre stage throughout the year.

Walks and itineraries

These self-guided walks and itineraries will help you discover Melbourne's best sights.