You can also call us during business hours (Monday to Friday 9am to 5pm) on (03) 9658 9658, or weekends from 9am to 5pm on (03) 9658 9942 or (03) 9658 9514.
We look forward to welcoming you back into our visitor centres soon.
Visitor centre locations and hours
Melbourne Visitor Hub
Currently closed, the Melbourne Visitor Hub at Town Hall is where to find information and help on planning your time in Melbourne.
Melbourne Visitor Booth
Currently closed, this kiosk in the Bourke Street Mall provides information on shopping, attractions and events.
Fitzroy Gardens Visitor Centre
Currently closed, the Fitzroy Gardens Visitor Centre provides information on the heritage-listed gardens and surrounding attractions.
Queen Victoria Market Visitor Hub
Currently closed, the Queen Victoria Market Visitor Hub offers trusted local advice on how to explore the market and beyond.
Currently not operational - our roving ambassadors in their distinctive red uniforms provide assistance throughout Melbourne.
Cruise ship arrivals
Melbourne Greeter Service
Sign up to What's On weekly
This landmark theatre is one of Melbourne’s premier live performance venues.
Kensington Town Hall
This beautifully restored building offers affordable spaces for social and celebratory functions.
Explore history, culture, science, and nature at this popular Melbourne attraction.