Cruise ship arrivals
Cruise ships visiting Melbourne arrive at Station Pier in Port Melbourne, a stone's throw from Melbourne’s city centre. On arrival, local experts are on hand to assist and help you make the most of your visit.
A visitor information desk is located at Station Pier throughout the cruise ship season, from September to April each year.
Staff can help you curate an experience to explore Melbourne like a local, no matter the length of your stay. Discover the city’s famous laneways, enjoy alfresco dining, fantastic shopping and a vibrant arts scene.
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City Ambassadors
Our roving ambassadors in their distinctive red uniforms provide assistance throughout Melbourne.
Fitzroy Gardens Visitor Centre
Stop by for free information on the heritage-listed gardens and surrounding attractions.
Melbourne Visitor Booth
Booth in the Bourke Street Mall with information on shopping, attractions and events.