Cruise ship arrivals
Cruise ships visiting Melbourne arrive at Station Pier in Port Melbourne, a stone's throw from Melbourne’s city centre. On arrival, local experts are on hand to assist and help you make the most of your visit.
A visitor information desk is located at Station Pier throughout the cruise ship season, from September to April each year.
Staff can help you curate an experience to explore Melbourne like a local, no matter the length of your stay. Discover the city’s famous laneways, enjoy alfresco dining, fantastic shopping and a vibrant arts scene.
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City Ambassadors
Our roving ambassadors in their distinctive red uniforms provide assistance throughout Melbourne.
Fitzroy Gardens Visitor Centre
Stop by for free information on the heritage-listed gardens and surrounding attractions.
Melbourne Visitor Booth
Booth in the Bourke Street Mall with information on shopping, attractions and events.
Melbourne Visitor Hub
Stop by Town Hall for information and help planning your time in Melbourne and Regional Victoria.