Located in the centre of the city at the Town Hall, the Melbourne Visitor Hub is close to the retail, dining and laneways for which Melbourne is revered. City Ambassadors can help plan your time in Melbourne and share the secrets only a local would know.
The Visitor Hub offers:
- local knowledge and personal insights about Melbourne
- guides, brochures and maps
- installations inspiring exploration of the city
- public transport information
- free Wi-Fi and connectivity to tourist websites
Melbourne Town Hall
90-130 Swanston Street
Corner Little Collins and Swanston streets
Teachers and school groups
School groups (whether accompanied by a teacher or not) must make a booking prior to visiting the Melbourne Visitor Hub.
Phone: 03 9658 9658 (Monday to Friday only)
Our visitor centres
Fitzroy Gardens Visitor Centre
Stop by for free information on the heritage-listed gardens and surrounding attractions.
Queen Victoria Market Visitor Hub
Trusted local advice on how to explore the market and beyond.
Melbourne Visitor Booth
Kiosk in the Bourke Street Mall with information on shopping, attractions and events.
Sign up to What's On weekly
Queen Victoria Women's Centre
An iconic Melbourne landmark and centre for the advancement of women.
A World Heritage Site known for its Victorian fountain and tree-lined avenues.