Melbourne Visitor Hub
Located in the centre of the city at the Town Hall, the Melbourne Visitor Hub is close to the retail, dining and laneways for which Melbourne is revered. Friendly staff and volunteers can help you plan your time in Melbourne and share the city's secrets with you.
The Visitor Hub offers:
local knowledge and personal insights about Melbourne and Regional Victoria
advice on things to do and customised itineraries
how to get around and public transport information
free walking maps of the city’s street art, laneways and arcades
guides, brochures and maps
locally sourced products and gifts
myki top up including myki Money and myki Pass
installations to inspire exploration of the city
Melbourne Town Hall, 90-130 Swanston Street (Corner Little Collins and Swanston streets), Melbourne 3000
Open daily 9am to 5pm.
The hub is located on street level.
Phone: 03 9658 9658 (Monday to Friday only)
Email: firstname.lastname@example.org for tourism enquiries.
Important information about your visit
The health and safety of our staff and the community is our top priority. In addition to our standard cleaning practices, we have introduced a number of precautionary measures at our Visitor Centres for your safety.
Encouraging the practice of good hygiene
Providing hand sanitiser for people entering our centres
Increased cleaning of high contact surfaces
Protective screens at service counters
Capacity limits to maintain social distance
Sign up to What's On weekly
Thanks for signing up!
Get advice and recommendations at one of the visitor centres in the city.
Walks and itineraries
These self-guided walks and itineraries will help you discover Melbourne's best sights.
Melbourne is easy to explore by bike, tram, bus, train or taxi.
Things to do
Our guide to Melbourne's best events, attractions and things to do.