Due to current restrictions in Melbourne, events and businesses may be impacted. Please check before attending and follow advice from the Victorian Government.
Located in the centre of the city at the Town Hall, the Melbourne Visitor Hub is close to the retail, dining and laneways for which Melbourne is revered. Friendly staff can help you plan your time in Melbourne and share the city's secrets with you.
The Visitor Hub offers:
local knowledge and personal insights about Melbourne and Regional Victoria
advice on things to do and customised itineraries
how to get around and public transport information
free walking maps of the city’s street art, laneways and arcades
guides, brochures and maps
installations to inspire exploration of the city
Melbourne Town Hall, 90-130 Swanston Street (Corner Little Collins and Swanston streets), Melbourne 3000
Currently closed due to lockdown. Normal hours are Thursday to Monday 10am to 4pm. Closed on Tuesdays and Wednesdays.
The hub is located on street level.
Phone: 03 9658 9658 (Monday to Friday only)
Email: email@example.com for tourism enquiries.
Important information about your visit
The health and safety of our staff and the community is our top priority. In addition to our standard cleaning practices, we have introduced a number of precautionary measures at our Visitor Centres for your safety.
Encouraging the practice of good hygiene
Providing hand sanitiser for people entering our centres
Increased cleaning of high contact surfaces
Protective screens at service counters
Capacity limits to maintain social distance
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Get advice and recommendations at one of the four visitor centres in the city.
Walks and itineraries
These walks and itineraries will help you discover Melbourne's best sights and attractions.