Friendly volunteers at the Melbourne Visitor Booth provide maps and information on shopping, attractions and events.​​​​​​​​​​​​​​

This free information service is located in the Bourke Street Mall, the heart of the city's retail centre. Drop by for advice on where to shop, where to eat and what to do.


Bourke Street Mall
(between Swanston and Elizabeth Streets)

Dates and times

Currently closed

Also look out for our roving city ambassadors in their distinctive red shirts.

Our visitor centres

Fitzroy Gardens Visitor Centre

Stop by for free information on the heritage-listed gardens and surrounding attractions.

Queen Victoria Market Visitor Hub

Trusted local advice on how to explore the market and beyond.

Melbourne Visitor Hub

Stop by the Town Hall for information and help on planning your time in Melbourne.​​​​​​​​​​​​​

City Ambassadors

Our roving ambassadors in their distinctive red uniforms provide assistance throughout Melbourne.

Discover more

Regent Theatre

This landmark theatre is one of Melbourne’s premier live performance venues.

Kensington Town Hall

This beautifully restored building offers affordable spaces for social and celebratory functions.

Melbourne Museum

Explore history, culture, science, and nature at this popular Melbourne attraction.

Government House

Official residence of the Governor of Victoria.