While restrictions in Melbourne have eased, some events and businesses may still be impacted. Please check before attending and follow directions from the Victorian Government.
Friendly volunteers at the Melbourne Visitor Booth provide maps and information on shopping, attractions and events.
Located in the Bourke Street Mall, this free information service is in the heart of the city’s retail centre. Drop by for advice on where to shop, where to eat and what to do.
Pick up a free self-guided walking map to discover the city’s famous street art, laneways, arcades and sights.
Bourke Street Mall (between Swanston and Elizabeth Streets).
Dates and times
Open daily 10am to 4pm.
Closed Good Friday and Christmas Day.
Important information about your visit
The health and safety of our staff and the community is our top priority. In addition to our standard cleaning practices, we have introduced a number of precautionary measures at our Visitor Centres for your safety.
Encouraging the practice of good hygiene
Providing hand sanitiser for people entering our centres
Increased cleaning of high contact surfaces
Protective screens at service counters
Capacity limits to maintain social distance
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Get advice and recommendations at one of the four visitor centres in the city.