A visitor information booth on a busy city street.

Melbourne Visitor Booth

Accredited visitor information centre logo

Located in the Bourke Street Mall, the Melbourne Visitor Booth is your go-to spot for maps, insider tips, and recommendations on shopping, attractions, and events.

The friendly volunteers are here to help you make the most of your time in Melbourne, whether you are looking for the best places to eat, shop or explore.

The Visitor Booth also offers:

  • Local knowledge and personal insights about Melbourne

  • Advice on things to do and customised itineraries

  • How to get around and public transport information

  • Free walking maps of the city’s street art, laneways and arcades

  • Guides, brochures and maps

  • Locally sourced products and gifts

  • Buy and top up myki

Location

Bourke Street Mall (between Swanston Street and Elizabeth Street).

Opening hours

Open daily 10am to 5pm.

Closed Christmas Day.

Accessibility

The hub is located on street level. View our accessibility guides below:

Contact us

Email visitor@melbourne.vic.gov.au for tourism enquiries.

Quality Tourism Accredited Business logo and the words "Accessibility Information Available".

Discover more

Visitor centres

Visitor centres

Get advice and recommendations at one of the visitor centres in the city.

Getting around

Getting around

Melbourne is easy to explore by bike, tram, bus, train or taxi.​​​​​​​​​​​​​

Maps

Maps

Browse maps of inner Melbourne or drop into a visitor hub to pick one up.

Walks and itineraries

Walks and itineraries

These self-guided walks and itineraries will help you discover Melbourne's best sights.