Your Christmas visit

Everything you need to know when coming to the city for Christmas.

Getting to the city

Christmas events take place in various locations and unique spaces in Melbourne, including Fed Square, Melbourne Town Hall, Bourke Street Mall and more.

Browse our city maps for more information and see our tips for getting to the city by public transport, car or bicycle.

Sustainability 

Once again, the Melbourne Town Hall and Christmas Square are lighting up with 100% wind-powered Christmas cheer.

You can help us make the festive season more sustainable by walking, cycling or using public transport, bringing your own water bottle and reusable bags, and by reducing waste where you can while you're ticking things off your Christmas shopping list. 

COVID policy

The health and safety of both the public and participants has been foremost in the design of Christmas events. COVID-safe requirements are subject to change and will be in accordance with advice from the Victorian Chief Health Officer and the Victorian Public Events Framework.

Note that you will need to show evidence of being fully vaccinated or carry evidence of a medical exemption to enter many venues.

To make things easier, get your COVID-19 Digital Certificate and link it to the Service Victoria App. People with valid medical exemptions issued by an authorised medical practitioner and children aged under 16 are excepted.

If you're attending a Christmas event we request that you follow these steps:

  • Show evidence of full vaccination or a medical exemption when entering venues

  • Check in using the Service Victoria QR code at each event

  • Stay home and get tested if you are sick or displaying any known symptoms

  • Wear a face mask indoors and if you cannot maintain physical distancing outdoors

  • Maintain a physical distance of 1.5m from others

  • Practise good hygiene at the event (e.g. cough and sneezing etiquette)

  • Use bins and hand sanitiser stations where provided

  • Follow any displayed instructions and signage

  • Follow instructions by COVID-Safe Marshalls and event staff in relation to COVID-safe practices (e.g. queuing and viewing areas)

To ensure a COVID-safe event, and in keeping with government directives, we are: 

  • Using wide open and outdoor spaces as venues to ensure density requirements and social distancing are maintained 

  • Conducting health declarations for all staff

  • Providing workers with PPE where appropriate

  • Ensuring regular cleaning schedules are in place

If you have any questions, please contact us and remember to always refer to the latest information from the Victorian Government.

Accessibility 

City of Melbourne is committed to making events as accessible as possible. If you have any questions regarding accessibility at Christmas events, please contact us.

Travellers Aid 

Travellers Aid offers equipment hire of manual wheelchairs and motorised scooters from service centres at both Flinders Street and Southern Cross stations. Equipment can be booked directly through Travellers Aid or by calling 03 9610 2030. Equipment booked 24 hours in advance can also be delivered to the Federation Square car park. 

National Relay Service 

The National Relay Service (NRS) is a government initiative that allows people who are deaf, hard of hearing or have a speech impairment to make and receive phone calls. Contact the National Relay Service on 1300 555 727. 

Guide dogs

Guide dogs are welcome at all Christmas venues, and we actively work with venues to ensure they are aware of their obligations regarding Guide dogs. Should you have any trouble accessing a venue with a Guide dog please contact us.

Companion Card 

For a list of events that accept Companion Cards and for details on how to obtain Companion Card tickets, please contact us.

Venues 

Christmas Square (Federation Square)

Address: Corner Swanston and Flinders streets, Melbourne

Phone: 03 9655 1900 or email: info@fedsquare.com 

  • Wheelchair accessible

  • Accessible toilets

  • Lift access

  • Accessible parking

  • Hearing loops provided in The Atrium, Deakin Edge and the Main Square

  • Seeing-eye dogs welcome

Melbourne Town Hall

Address: 90-120 Swanston Street, Melbourne 

Phone: 03 9658 9658

  • Wheelchair access

  • Accessible toilet

  • Assistant dogs welcome

  • Accessible entry

  • Accessible seating options 

Argyle Square

Address: Corner Lygon Street and Argyle Place South, Carlton

Email: christmas.festival@melbourne.vic.gov.au 

  • Captioned films

  • Wheelchair accessible

  • Assistance animals welcome

  • Accessible seating

  • Accessible entry

  • Accessible toilet

Queen Victoria Market

Address: Corner of Elizabeth and Victoria Streets, Melbourne

Phone: 03 9320 5822

  • Wheelchair access

  • Accessible toilet

  • Accessible parking

  • Assistant dogs welcome

Myer Melbourne

Address: 314-336 Bourke Street, Melbourne

Phone: 03 9661 1111

  • Wheelchair accessible

  • Accessible toilet

  • Lift 

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