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Website accessibility

Commitment to accessibility

We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are working to improve the accessibility of our website and in doing so adhere to many of the available standards and guidelines.

About this website

This website has been designed to be responsive, with all functionality maintained across mobile, tablet and desktop platforms. We are working towards meeting Level AA of the Web Content Accessibility Guidelines (WCAG) 2.0.

Known accessibility issues

Some content on this website is presented in the Portable Document Format (PDF) format, including maps and foreign-language guides. Where PDF has been used, we have provided an accessible Microsoft Office Word document as an alternative.

You can download a free Word document viewer from Microsoft.

Request an alternative format

If you need help accessing information on our website or require information in an alternative format, please contact our customer service team on 03 9658 9658 or via our contact form. These contact details are also available at the bottom of each page.

Last updated January 2017


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